Each Receipt Bank user uses their own email address to log in to the Web App and Mobile App.
As a result, each login email has to be unique and only correspond to one Receipt Bank account.
If you see the 'This email has already been taken' message, it means that there's already an existing Receipt Bank account using this email address.
- Check that you haven't previously created a Receipt Bank account or Receipt Bank Trial Account.
- Check that none of your coworkers have created a Receipt Bank account or Receipt Bank Trial Account using a shared email address
- Contact our dedicated Problem Solving team, who can investigate why this email address is not available.