How to unmerge items Customer Experience June 07, 2019 09:00 Updated Follow Use the un-merge tool to separate items on Receipt Bank that have been manually or automatically merged. To un-merge an item: Click into the Item Details page for the item Click the 'Unmerge' button on the black toolbar The original images will be split out and displayed in the Inbox. If the item you need to unmerge is in the archive, you will need to be unarchive it first. Related articles How does Receipt Bank handle duplicate documents? How to split items How to move items out of the Archive The 'Item Details' page How to use Smart Split Comments 0 comments Article is closed for comments.