You can reset the password for any User on an account that you manage.
Note: you must have Administrator level User Privilege to reset the password of other account users.
To reset a user's password:
- Click into 'My Team' on the main menu
- Click 'Manage'
- Click 'Update Password'
- Type in and confirm the new password.
The next time that this user logs in to Dext Prepare they'll be prompted to update their password.