Get answers to your questions about Dext Prepare by submitting a support request. You can submit a request from the
After you start a support request you'll enter into a live chat with one of our support team. In situations where there's no-one in our support team available or your request requires some further investigation, support chats can be continued over email.
- Click the "Need Help?" button in the bottom-right of your screen
- Type your query into the search bar
- Open a support ticket by typing 'Support' and clicking 'Create Support Ticket' or 'Open Chat Support'.
- Tap on the menu icon in the top-left corner of the screen
- Tap 'Help and Support'
- Tap on the 'Create Support ticket button [top-right on iOS; bottom-right on Android]
- Click on the 'Support' button in the bottom-right of the Help Centre page.
- Enter your query into the search bar
3. Click on the 'Live Chat' or 'Leave a Message' button
4. Fill in your details and and your message and click 'Start chat' or 'Send message'