You may see this error if the user specified would not have the correct permissions set within Xero to publish to the Classic Expense Claims (CEC) section in Xero.
For example, if the user has a “read-only” user role in Xero, they would receive this error message if they try to publish an item to the CEC section.
- In Xero, click on your organization name in the top left
- Select 'Settings' from the drop down
- From the page, select 'Users'
- Once in the Users section, select the three vertical dots to the right of the log, and then 'Change Permissions'