Note: this feature is available for Receipt Bank Direct accounts. This is now a legacy product, and has been replaced by Receipt Bank for Business accounts. Find out more about the different Receipt Bank Products here.
Each Plan has a monthly limit on the number of items you may send to us per month. We try to place you in the correct plan based on your usage.
In order to ensure that the Plan you are on is the correct one for you based on actual usage of the Receipt Bank Products, we automatically migrate you between Plans based on average usage over the previous three months.
In practice, this means that if you are on a plan which is limited to 50 items, but over the last three (or fewer) months you or your users have uploaded more than 150 items, you are on the wrong plan and we will move your subscription to a plan that reflects that actual usage.
Equally, if you were on a plan allowing for 500 items a month, but your per month average judged against the last three months was 195 uploads, we would move you down to a lower tier.
For more information please visit our Terms and Conditions, section Plan Migration.