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  1. Receipt Bank
  2. Integration Troubleshooting

Integration Troubleshooting

Xero

  • Credit Note or Invoice not of valid status for modification
  • The document date cannot be before the end of year lock date, currently set at <date>
  • The specified bank account details do not match a known bank account
  • The User specified does not have the correct permissions to perform this action
  • Unknown response code: 500
  • Sorry, we were not able to publish the image for this item
See all 20 articles

QuickBooks Online

  • Duplicate Document Number Error
  • Authorisation failure - 11014 / Status code 401
  • Error - 'One or more charge lines do not have a tax code associated with it'
  • Error on publishing negative amounts to QuickBooks Online
  • Stale Object Error
  • Object not found.
See all 9 articles

MYOB

  • Maximum allowed characters for CompanyName is 50

Sage

  • 401 Unauthorised error
  • ​To publish to Other Expense in Sage Accounting, you must have a payment method linked with a bank account.

Sage 50

  • COMException:Not connected to Data Source - Connect or Logon failed
  • OdbcException:ERROR [42000]
  • PushFailedException`1: Failed to push Object - ConnectionId not valid
  • Sorry, we cannot publish this item because in order to publish extracted tax amounts to Sage 50 you need to select a Default Tax in your account settings.

Twinfield

  • Incorrect XML error - 'the code has not been filled/this transaction type does not exist for this company'

KashFlow

  • Invalid receipt number

Pending

  • Using Sage 50 and Receipt Bank Connect - Beta Test
  • How to Integrate with Reckon One
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